Jon became CEO of Consumer NZ in 2020. Jon has enjoyed a varied career in the consumer protection field, including roles as Assistant Privacy Commissioner, Head of Trust & Safety at online marketplace Trade Me and as a Senior Investigator at New Zealand’s competition authority, the Commerce Commission. Jon and his team also keep traders honest by calling out illegal or unethical conduct when it occurs.

Jon speaks regularly on consumer issues and is increasingly concerned with how dysfunctional market structures and muted competition in critical sectors are benefiting a small minority and delivering poor outcomes for the rest of society. Jon and his team are helping to harness the collective power of consumers to achieve this, before it’s too late.