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Woman outraged as mother bumped from Air NZ flight, missing international connection

Author
Newstalk ZB,
Publish Date
Thu, 16 May 2024, 6:59pm
Air New Zealand is cutting more of its Asian routes. (Photo / NZ Herald)
Air New Zealand is cutting more of its Asian routes. (Photo / NZ Herald)

Woman outraged as mother bumped from Air NZ flight, missing international connection

Author
Newstalk ZB,
Publish Date
Thu, 16 May 2024, 6:59pm

One Nelson woman is the latest to express disappointment with Air New Zealand's conduct.

On April 29, Kerstin Zdzieblik was bumped off her afternoon flight to Auckland - meaning she missed her international connection and was left $800 out of pocket as a result of this mistake.

Her daughter, Anne Thomas, says the airline gave away her seat to relocate a crew member without checking she had an international connection.

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