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New AI tool aims to ease admin load of doctors and health workers

Author
Newstalk ZB,
Publish Date
Thu, 20 Nov 2025, 9:13am
Photo / File
Photo / File

New AI tool aims to ease admin load of doctors and health workers

Author
Newstalk ZB,
Publish Date
Thu, 20 Nov 2025, 9:13am

Doctors in Health New Zealand's emergency departments could soon be saving precious time with the roll out of a helpful AI tool. 

AI technology Heidi creates a written transcript of doctors' consultations and makes a medical note. 

Country-wide trials show clinicians could see an extra patient per shift, while bringing down average documentation time from around 17 minutes to just over four per patient. 

Heidi New Zealand Clinical Director Ben Condon told Mike Hosking the AI not only creates a written transcript, but can also use templates to create medical notes, discharge summaries, and referral letters, among other things.  

He says doctors will still be responsible for reviewing the notes and letters for accuracy, but time will be saved by having them ready to review in real time. 

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