Transpower says it's looking at what it can do for wider Northland after its fallen pylon caused a widespread power outage.

An investigation has found contractor Omexom's team leader was distracted sandblasting, as unsupervised inexperienced workers removed the bolts from three legs at once.

Residents can contact their retailer about compensation - but Transpower says it can't compensate businesses.

Acting CEO John Clarke says they've spoken with Northland MP Grant McCallum.

"We will be talking with him and other leaders... they may make an announcement of how we can support the community in some way, given the challenges that they have faced."

LISTEN ABOVE

• Businesses want compensation as Transpower says too many nuts taken off in routine maintenance caused power cut
• 'Inconceivable' - bolts removed from pylon caused collapse, power outage
• 'Unacceptable': Energy Minister on fallen pylon that cut power for 100,000 Northlanders
• Northland MP, Transpower negotiating compensation for residents impacted by power outage
• 'An act of incompetence': MP urges Transpower to compensate Northlanders following recent power cut