ZB ZB
Opinion
Live now
Start time
Playing for
End time
Listen live
Listen to NAME OF STATION
Up next
Listen live on
ZB

Whakarongorau chief executive defends shorter queue for Māori callers

Author
Newstalk ZB,
Publish Date
Mon, 18 Mar 2024, 5:25pm
Photo / File
Photo / File

Whakarongorau chief executive defends shorter queue for Māori callers

Author
Newstalk ZB,
Publish Date
Mon, 18 Mar 2024, 5:25pm

Whakarongorau's chief executive is correcting perceptions that the organisation is biased towards one particular group.

The telehealth organisation has an option for Māori callers to be redirected to a separate queue with the touch of a button.

Chief executive Glynis Sandland says this measure is designed to put callers in touch with a Māori clinician- and they get moved to the regular queue if none are available.

"The way to look at this is- people have different needs. And we do this in a number of different ways, it's not only Māori. We have a disability line, we have a line set up for new people coming into the country."

LISTEN ABOVE

Take your Radio, Podcasts and Music with you