In a pandemic, your mind wanders quite naturally to the question, what if I die?
Usually Kiwis are notoriously bad at confronting the end of their life.
Naomi Ballantyne is the Managing Director for Partners Life.
Not only was she leading her company and staff through the Covid fallout, she also faced the real worry and panic of her customers who couldn't pay their premiums anymore.
Ballantyne joined Heather du Plessis-Allan on Bosses Rebuilding to talk about how they helped customers get through Covid-19.