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Financial hardship thanks to lockdown means more people are trying to get their Kiwisaver funds out earlier.
Budgeting advisers say there's been a 25 to 40 per cent increase in the number of payouts being approved.
That means an increase in rejected applications that they don't quite meet the hardship standard - and this is proving tough for some to hear.
Financial Services Complaints CEO, Susan Taylor told Kate Hawkesby they have noticed increased demand for their services.
"We’ve had about a five to ten percent increase, just in the last few months, which we see as a bit of a trend happening.”