Low satisfaction levels for the new MIQ booking system.
It had its first run at the start of last week, and will be in action again this evening
In a Grounded Kiwis survey about 900 respondents gave the new system an overall rating of 3 point 6 out of 10.
A quarter of them say they had technical difficulties.
AUT computer scientist Ken Johnson told Kate Hawkesby the lobby system was developed in response to automated scripts and bots.
"In a way, the lobby system is much fairer, of course. But it does have its own problems."
The next tranche of spots will be released this evening from 5pm.