New data suggests our shopping habits have changed for the long term.

NZ Post's e-Commerce Spotlight report says online shopping was up 31 percent this quarter, compared to the previous year.

To put it in context, it's up 86 percent compared to 2020.

Even though we're out of Covid lockdowns, questions are being raised as to whether shoppers and businesses chosen a "new normal" of predominantly shopping online.

Retail NZ CEO Greg Harford joined Kate Hawkesby.

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