Kāinga Ora has addressed public concern over the Government's recent move to make it easier for the agency to evict persistently antisocial tenants, claiming it has "a range of tools" available to prevent potential homelessness.

Housing Minister Chris Bishop confirmed on Monday he had issued an interim letter of expectations to Kāinga Ora’s board which included the scrapping of the Sustaining Tenancies Framework, which aimed to sustain tenancies to avoid evictions and exits into homelessness.

Bishop said the framework did not improve antisocial tenant behaviour and claimed the Government had received 335 serious complaints per month. Prime Minister Christopher Luxon seconded Bishop's sentiment during a press conference.

"Today we’re saying enough is enough.”

On The Mike Hosking Breakfast this morning, Labour MP Ginny Andersen said while it was good the Government was "getting tough", there were holes in the approach that weren't being addressed.

"The problem the Government faces is they haven't answered where they put these people if they kick them out," she said.

"If they're in hotels, that's quite an expense for the taxpayer. If they're in the streets, that's quite a large expense for the cops ... there's no answers given by either the Prime Minister or Chris Bishop as to what we'll do once we kick them out."

ZB Plus raised these concerns with Kāinga Ora's general manager of national services, Nick Maling, who said the agency welcomed the direction provided by the Government and that work was already underway to make changes.

"We don't expect anyone to put up with awful situations, which is why we use the tools available to us under the Residential Tenancies Act to address disruptive behaviour," he said.

Maling explained the agency has a range of tools available when tenants are disruptive, from warning notices to referring the tenants to social and health services.

There might also be voluntary relocation of tenants or outright termination of their tenancy altogether. Maling said severe situations that are persistent or threatening will see the agency evict the tenant under section 55 of the Tenancies Act.

When this decision is made and tenants are not offered another Kāinga Ora home, Maling said the agency will "work hard to identify a more suitable housing option for the tenant, and if applicable their family".

"[An example might be] with an alternative housing provider," he told ZB Plus.

"Which tool we use in a situation depends on the circumstances, who is in the home and the drivers of the behaviour. We're thoughtful in how we make these decisions and will continue to be as we seek to respond to the Government's direction."

Cheryl Adamson, head of the Parnell Business Association, had written to the prior Government about her district's negative experiences with Kāinga Ora tenants. She told The Mike Hosking Breakfast on Tuesday the Government's move was "a step in the right direction".

She said she hopes the increased threat of eviction will clean up the behaviour of tenants who were harassing customers of Parnell businesses.

"Our view is, just like a good corporation behaves well in the community of its citizens, we do believe some accountability should be there," she said.

"But this is a start. I think if the residents understand there is a sense of consequence for their actions, and there's some deterrant, maybe their behaviour will start to falter through. I do welcome it."

Later that morning, Luxon told Mike Hosking the Government had serious concerns about Kāinga Ora in general, hence why the Housing Minister announced a three-person review into the agency.

The review, led by former politician Sir Bill English, will evaluate the way Kāinga Ora has conducted itself in recent years and is expected to report its findings to the Government next month.

Luxon said, in parallel to the review, his Government was stepping in to demand action against "unruly tenants".

"You've got to try something different to get a different outcome. The reality is you can't have 335 reports a month of abusive tenants and only evict three a year," he told Hosking.

"The majority of Kāinga Ora tenants are behaving perfectly well, but for the minority that keep [showing] abusive behaviour - I'm sorry, but there need to be consequences in this country."