UPDATED 8.51am: The community group responsible for around 90 percent of the submissions on Christchurch's Transitional Plan says CERA needs to make it easier for locals to have their say.

But CERA reports it's comfortable with the way it consulted the public over the Transitional Recovery Plan. 

CERA received more than 2,500 submissions on the Transitional Recovery Plan, which sets out what will happen once it winds down next April.

2,350 of those came through Action Station, who simplified the documents points and made up an easy to use template for people to have their say.

Spokesperson Barnaby Bennett believes CERA has an obligation to make consultation more meaningful and clear.

"There are certainly some new digital methods that are much easier at enabling some good, simple ways of allowing the public to understand what's been proposed," he said.

In a statement, a CERA spokesperson says Action Station's campaign came from a specific point of view, whereas the CERA run submission process sought feedback across a range of issues.

They say CERA offered multiple of channels for people to make their submissions to whatever degree they wanted too.

But Christchurch issues spokesperson Ruth Dyson is frustrated that the people charged with informing the public didn't even send out a tweet on the subject.

"I didn't see one thing on social media encouraging people to put in submissions.

"They've got, I think, around 25 comms staff and not one person thought to do a Tweet on it."

She doesn't think CERA understand people need to be enthused to have their say.

"They justified doubling their staff because of the transition to the new, post-CERA Canterbury, and yet they've done very little to promote and encourage people to make a submission."

According to Christchurch City Councillor Yani Johansson many people included their concerns about the consultation process in their submissions.

"Hopefully the government will take on board those concerns, as they past the legislation through the house and enable people to be more engaged."

Johansson thinks CERA should have included public hearings during the submissions process so people could have their say face to face with the experts.

Rebuild Christchurch director Deon Swiggs agrees, and believes it was possibly the most important thing CERA has ever consulted on but they let it fly under the radar.

"There was no public meeting, there was no big PR campaign or anything along those lines, which they traditionally do for trivial things that they want to push through.

"Personally I find that quite disappointing."

With so many things already out for consultation, he thinks the CERA should have made sure this stood out.