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Mike Hosking grills Chorus over ongoing internet and phone issues

Author
Newstalk ZB staff,
Publish Date
Thu, 28 Jul 2016, 8:10AM
A growing number of people say they are frustrated and annoyed with telecommunications provider Chorus after going without phone or internet for considerable periods of time. Photo / File

Mike Hosking grills Chorus over ongoing internet and phone issues

Author
Newstalk ZB staff,
Publish Date
Thu, 28 Jul 2016, 8:10AM

Chorus is blaming a lack of tech-industry workers for a string of faults, that have left homes and businesses without their phones and internet for weeks on end.

The company's General Manager of Infrastructure has again apologised to its customers, on air with Mike Hosking this morning.

Ed Beattie said they've struggled to keep up with demand, and their communication with customers hasn't been good.

He said they haven't got enough people in the industry - they're about 250 techs short - and there's a lot of investment in infrastructure work going on across the industry.

LISTEN ABOVE: Mike Hosking speaks to Chorus' General Manager of Infrastructure, Ed Beattie, about frustrations over ongoing internet and phone issues with the company

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