Auckland mediator Timothy McMichael joins Mike Yardley after he won a full refund for an Apple watch he purchased in 2015.

The disputes tribunal has ruled that three years is not an acceptable life span for a smart watch.

While the watch itself wasn't faulty, it was not able to download the latest software updates from Apple only after a few years of use.

LISTEN TO TIMOTHY MCMICHAEL TALK WITH MIKE YARDLEY ABOVE.