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Fair trade coffee leads to higher satisfaction levels

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Fair trade coffee leads to higher satisfaction levels

By: Jacqui Stanford | New Zealand News | Saturday May 5 2012 14:53

 

If your cafe's struggling, this is the study for you.

Massey University researchers have found customers of cafes that promote fair trade coffee in-store have higher satisfaction levels, and are willing to pay more for their daily brew.

Marketing senior lecturer Dr Andrew Murphy says fair trade coffee is becoming a routine purchase for an increasing number of New Zealanders, both in cafes and supermarkets.

He says it's still a premium rather than mainstream product, so it's a way for cafes to differentiate themselves if they want to attract a particular type of consumer.

The research comes as Oxfam is encouraging New Zealanders to give fair trade coffee a go during 'fair trade fortnight', which starts today.

Photo: Getty Images

 

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