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Most Kiwis rate their bank highly - survey

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Most Kiwis rate their bank highly - survey

By: Sam Thompson | Business News | Tuesday October 9 2012 12:52

 

A survey by Consumer NZ shows the banking sector in New Zealand rates well above other service sectors.

New Zealand Bankers' Association chief executive Kirk Hope says banks have lifted their game over the last five years, with an eight percent increase in customer satisfaction from 84 percent to 92 percent.

Mr Hope says that level of satisfaction shows how competitive the sector is.

He says by comparison, similar surveys found satisfaction for electricity companies was 78 percent - 72 percent for internet service providers and 55 percent for appliance retailers.

Photo: Edward Swift

 

Related Subjects

NZ | banks | banking |

 

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